Our commitment to you includes:

• Induction and Training: We will provide comprehensive induction on TBYMUK's mission, your role, and necessary training. Training methods include phone/video calls, discussions, PowerPoints, short assessments, and reading materials. Training is mandatory within the first month to ensure effectiveness and continuous growth.

• Supervision, Support, and Flexibility: Clear standards will be set for our services and communicated to you, and we will offer constant support and encouragement to maintain these standards. A supervisor will contact you regularly to discuss your volunteering experience. We remain flexible to ensure your role aligns with your strengths and aspirations.

• Expenses: As of now, any expenses related to your role are your responsibility. However, as we secure funding for TBYMUK teams, there may be changes in the future to include reasonable expenses.

• Health and Safety: Adequate training and feedback will be provided to support our health and safety policy.

• Insurance: If necessary, you should seek insurance coverage for your voluntary position. Please note that TBYMUK is not liable for personal equipment or property damage.

• Equal Opportunities: We uphold equal opportunities for all volunteers under our policy, ensuring fairness and respect.

• Problem Resolution: We're committed to addressing any problems or difficulties you encounter while volunteering fairly and quickly.

• Sanctions: Volunteers are expected to maintain responsibility, and sanctions may be imposed for negligence resulting in financial losses or damages to the organisation.

• Partnerships: Partners of TBYMUK will benefit from our organisation's publicity, and collaboration with other entities is encouraged to extend our support network.

You commit to:

• Supporting Development: As a volunteer, you will assist TBYMUK's Development, expanding our resources for mental health.

• High Performance: You will perform your role to the best of your ability.

• Adhering to Standards: You will follow our rules, procedures, and standards, respecting health and safety measures and our equal opportunities policy.

• Confidentiality: You will maintain confidentiality regarding the organisation and client information.

• Time Commitment: You will strive to meet the agreed time commitments* and standards, giving you reasonable notice for exceptions.

*(A request for 4-8 hours per month)